We want you to have a positive shopping experience.
Order Cancellations
Orders may be canceled within 12 hours of being placed.
Orders may be canceled within 12 hours of being placed or before processing begins, whichever comes first. If your order has already entered processing or has been shipped, we may no longer be able to cancel it.
Returns
Because many of our products are shipped directly from our fulfillment partner, returns are accepted only for items that arrive:
- Damaged
- Defective
- Incorrect
Please contact us within 7 days of delivery and include clear photos of the issue.
Refunds
If your refund request is approved, your refund will be issued to your original payment method.
Please allow 5–10 business days for your bank or card issuer to process the refund.
Non-Refundable Situations
Refunds are generally not available for:
- Change of mind
- Incorrect shipping address entered by the customer
- Delays caused by customs or shipping carriers
- Normal shipping delays outside our control
If you have any concerns about your order, please contact us and we'll do our best to help.